# Midnight Ai — WhatsApp AI sales agent for Oman | 4Ys

Source: https://4ys.org/midnight

Introducing Midnight 3.4curated and developed by 4Ys

# Midnight Ai, your business partner.

4Ys's own AI system, built in Muscat. The right model for every message.

On WhatsApp, it replies as your business, in your customer's language, and only from your own content.

[Book a demo](https://wa.me/96876003510?text=Hi%204Ys%2C%20I'd%20like%20to%20book%20a%20demo%20of%20Midnight%20Ai.)[How it works](#how)

Opens WhatsApp with a message ready to send.

4Ys news · midnight 3.4

now on WhatsApp

Midnight Ai answers your customers at any hour.

[Book a demo](https://wa.me/96876003510?text=Hi%204Ys%2C%20I'd%20like%20to%20book%20a%20demo%20of%20Midnight%20Ai.)

4Ys news · midnight 3.4

in use

Eshrakat Al Jazeera, Muscat.

[Read how](#in-use)

## Customers write on WhatsApp at every hour. Then they wait.

the problem

In Arabic, in Arabizi, in English. About a plot, a brochure, where the office is. Nobody is awake to answer, so the question waits for morning.

what changes

Midnight Ai answers them at any hour, in the language they wrote, from your own content. When a person should take over, your team does.

any hour

It answers at any hour.

your number

On your own WhatsApp Business number.

shared inbox

Your team sees every conversation and can step in at any time.

## What Midnight Ai does

It answers your WhatsApp customers as your business's own assistant. Six things, every time.

-   ### Your customer's language
    
    It replies in the language and script the customer writes: Arabic with an Omani register by default, Arabizi, English, and any other language or dialect they write or ask for. Short, warm and spoken, the way a Muscat professional writes on WhatsApp.
    
-   ### Your files
    
    Site plans, brochures and photos arrive as native WhatsApp attachments when they answer the question. Not as links.
    
-   ### Your facts only
    
    It answers only from the projects, files and knowledge articles in your 4Ys workspace, and an edit is live on the next message. If something isn't there, it says so and brings in a person. It never guesses.
    
-   ### Your team
    
    Negotiation, payments, bookings and viewings, complaints, or a customer who asks for a person: it hands over and tells the customer someone from your team will check and get back to them. It never talks over your team.
    
-   ### Remembers
    
    It remembers the whole conversation and doesn't repeat itself.
    
-   ### Honest
    
    Asked whether it's a bot, it says it's Midnight 3.4, an AI assistant curated and developed by 4Ys. It sells without pressure: no urgency tricks, no countdowns.
    

## Omani Arabic, Arabizi and English, in the same inbox.

The same question arrives three ways. Midnight Ai answers each one in the script it came in.

inbox.1

midnight 3.4 · one inbox

-   Omani Arabic
    
    ممكن ترسل لي المخطط؟
    
-   Arabizi
    
    mumkin tirsil li el mukhattat?
    
-   English
    
    Can you send me the site plan?
    

setup

## How it works, in three steps

Set up by 4Ys on your own number. Your team keeps the inbox.

setup.1

midnight 3.4 · setup

1.  ### Connect your WhatsApp Business number through 4Ys.
    
    Midnight Ai answers on your own number, so customers write to you the way they already do.
    
2.  ### Add your projects, files and knowledge in your 4Ys workspace.
    
    That is everything it answers from. Edit it, and the next message uses the edit.
    
3.  ### Midnight Ai answers. Your team steps in whenever it wants.
    
    It answers at any hour. Every conversation sits in a shared inbox, where your team can take over at any time.
    

## In use at Eshrakat Al Jazeera, Muscat

Eshrakat Al Jazeera (اشراقة الجزيره), EJ Real Estate, has land plots in Hay Al Banood 2, Al Seeb. Midnight Ai answers enquiries about them in the customer's language, sends the site plan, gives the office location and hours, and hands viewings and negotiations to their team.

client

Eshrakat Al Jazeera · EJ Real Estate, Muscat

enquiries about

Land plots in Hay Al Banood 2, Al Seeb

Midnight Ai sends

The site plan, the office location and hours

handed to their team

Viewings and negotiations

## It never guesses.

-   ### Facts only from your content.
    
    If it isn't in your 4Ys workspace, Midnight Ai doesn't say it.
    
-   ### Honest about being AI.
    
    It never claims to be a person. Asked, it says it's Midnight 3.4, an AI assistant.
    
-   ### It hands over rather than guesses.
    
    When the answer isn't there, it says so and brings in someone from your team.
    
-   ### Your team stays in control.
    
    Every conversation is in your shared inbox. Anyone on the team can step in, and Midnight Ai never talks over them.
    

## Questions about Midnight Ai

Is Midnight Ai a bot?

Yes. It's an AI assistant, and it says so. Asked whether it's a bot, it answers that it's Midnight 3.4, an AI assistant curated and developed by 4Ys.

Which languages does it speak?

Whatever the customer writes: Arabic, with an Omani register by default; Arabizi, which is Arabic written in Latin letters; English; and other languages or dialects the customer writes or asks for.

Can my team take over?

Yes, at any time. Your team sees every conversation in a shared inbox. Midnight Ai hands over by itself for negotiation, payments, bookings and viewings, complaints, or when the customer asks for a person, and it never talks over your team.

Where do its answers come from?

Only from your content: the projects, files and knowledge articles you manage in your 4Ys workspace. Edits go live on the next message. If the answer isn't there, it says so and brings in a person. It never guesses.

What runs underneath it?

Midnight is 4Ys's AI system. For each message it picks a suitable foundation model from vetted third-party AI providers, and runs it under 4Ys's own instructions, guardrails and knowledge controls.

Can it send brochures and site plans?

Yes. Site plans, brochures and photos arrive as native WhatsApp attachments when they answer the question, not as links.

What do I need to start?

A WhatsApp Business number, connected through 4Ys, and your projects, files and knowledge in your 4Ys workspace. Book a demo and we'll take you through it.

How much does it cost?

Book a demo and we'll take you through it.

midnight 3.4

## Your customers will write tonight.[Book a demo](https://wa.me/96876003510?text=Hi%204Ys%2C%20I'd%20like%20to%20book%20a%20demo%20of%20Midnight%20Ai.)

Opens WhatsApp with a message ready to send.
