# AI Automation by Industry in Oman & the Gulf | 4Ys

Source: https://4ys.org/solutions

# Built around how your industry actually sells.

The agent is the same. What changes is the questions it asks, the systems it writes into, and when it decides a person needs to take over.

-   ## Real Estate
    
    Viewing requests at midnight, budget and area captured before an agent picks up.
    
    -   Property CRM & Lead Management
    -   Lease & Tenant Management
    -   WhatsApp Property Bot
    -   Finance & Owner Reporting
    -   Maintenance & Facility Management
    -   Agent Performance & Commissions
    
    [Real Estate, in full](/services/real-estate)
-   ## Retail & E-Commerce
    
    Stock questions, order status and returns answered without tying up the counter.
    
    -   Smart POS System
    -   Real-Time Inventory
    -   Customer Loyalty & CRM
    -   Procurement & Supplier Management
    -   WhatsApp Marketing & Broadcasts
    -   Analytics & Demand Forecasting
-   ## Hospitality & F&B
    
    Bookings, table enquiries and menu questions handled in the guest's own language.
    
    -   Reservation & Table Management
    -   Restaurant POS & Kitchen Display
    -   Inventory & Recipe Management
    -   Staff Scheduling & HR
    -   Guest Experience & Feedback
    -   Multi-Branch Operations
-   ## Construction
    
    Tender queries, supplier follow-ups and site requests routed to the right person.
    
    -   Project Costing & BOQ
    -   Material Procurement
    -   Subcontractor Management
    -   Worker Management & HR
    -   Equipment & Asset Tracking
    -   Project Dashboard & Reporting
-   ## Healthcare
    
    Appointment booking and reminders, with anything clinical passed to a human.
    
    -   Patient Records & EMR
    -   Appointment Scheduling
    -   Billing & Insurance
    -   Pharmacy & Inventory
    -   Lab & Diagnostics
    -   Staff & Compliance
-   ## Education
    
    Admissions enquiries answered the same evening they arrive, not the next term.
    
    -   Admissions & Enrolment
    -   Learning Management System
    -   Attendance & Timetabling
    -   Fee Management
    -   Parent & Student Portal
    -   Staff HR & Payroll
-   ## Trading & Distribution
    
    Quote requests and stock availability, priced and logged against the right account.
    
    -   Import & Landed Cost
    -   Warehouse Management
    -   Sales & Distribution
    -   Credit & Receivables
    -   Purchasing & Procurement
    -   Analytics & Demand Planning
-   ## Manufacturing
    
    Order status, lead times and spec questions pulled straight from your own system.
    
    -   Bill of Materials (BOM)
    -   Production Planning & MRP
    -   Work Order Management
    -   Quality Control
    -   Maintenance Management
    -   Production Analytics
-   ## Logistics & Transport
    
    Shipment tracking and delivery windows, without a person reading a spreadsheet.
    
    -   Fleet Tracking & Management
    -   Route Optimisation
    -   Delivery & Dispatch
    -   Driver Management
    -   Customer Communication
    -   Billing & Analytics
-   ## Oil, Gas & Energy
    
    Vendor and contractor enquiries triaged, with an audit trail on every thread.
    
    -   Asset Lifecycle Management
    -   HSE & Compliance
    -   Workforce Management
    -   Procurement & Vendor Management
    -   Document Control
    -   Project & Cost Control
-   ## Professional Services
    
    New client enquiries qualified and booked into the right partner's calendar.
    
    -   Time & Expense Tracking
    -   Project Management
    -   Resource Planning
    -   Client CRM & Pipeline
    -   Billing & Invoicing
    -   Analytics & Profitability
-   ## Automotive & Workshops
    
    Test drives, service bookings and parts availability, answered out of hours.
    
    -   Job Card Management
    -   Parts Inventory
    -   Service Reminders
    -   Customer CRM
    -   Technician Management
    -   Billing & Warranty
-   ## Non-Profit & Government
    
    Donor and beneficiary enquiries answered in Arabic and English, at volume.
    
    -   Grant & Fund Management
    -   Donor CRM
    -   Programme Management
    -   Volunteer Management
    -   Compliance & Reporting
    -   Communication & Outreach