# EJ Real Estate: 200+ messages a day, answered | 4Ys

Source: https://4ys.org/work/ej-real-estate

Case study

# EJ Real Estate

Muscat, Oman · Real estate

Every message gets an answer. The team gets its evenings back.

## Before

More than two hundred messages a day arrived across WhatsApp, Instagram and email and were answered by hand. Between the three inboxes, leads slipped through, and nobody on the team could put the phone down.

## What we built

One AI sales agent in front of every channel, connected to one CRM. It replies immediately in the buyer's language, qualifies the enquiry, and sends a serious buyer to the right person. Five separate tools became the one system it writes into.

## How it runs

One AI sales agent in front of every channel, writing into one CRM. Five separate tools became one system.

## What changed

More than two hundred messages a day were being answered by hand across WhatsApp, Instagram and email, and leads were slipping through between them. Now one agent answers all of it as it arrives, qualifies each enquiry, and sends a serious buyer to the right person, at any hour.

> “I can finally go on a vacation without worrying.”
> 
> Manager, EJ Real Estate

200+

messages a day, answered automatically

5 → 1

separate tools consolidated into one system

24/7

coverage, including nights and public holidays

## Next

-   [AI Sales Agent](/ai-sales-agent)
-   [Real estate](/services/real-estate)
-   [Talk to us](/contact)
-   [All work](/work)