Choosing a supplier
Three quotes, three demos, and no way to tell them apart — every one of them answered a test message in perfect English and none of them said who would still be there in six months. The questions below are the ones that separate them, and 4Ys's answer to each is written out in full, including the cases where the answer is no.
EJ Real Estate, Muscat — 200+ messages a day, answered without a person, across WhatsApp, Instagram and email.
A system that answers your buyers in the language they wrote in, at the hour they wrote.
One place your leads live, rather than a chatbot sitting beside the tools you already pay for.
A named team that operates the thing after launch, not a login and a documentation page.
Answering a question is the easy half. Ask whether the system books the meeting on a live calendar, follows up when nobody replies, and writes the record afterwards. 4Ys builds the agent to do all four, and hands the thread to a person when judgement is needed.
Send a test message in Omani dialect, half in English, and read the reply as a native speaker would. 4Ys generates Arabic natively — Omani, Khaliji and Modern Standard — rather than translating an English answer on the way out.
Whoever runs the model decides where your customers' messages go. Ask which models answer your customers and where they run. 4Ys says so plainly: Midnight routes each task to a suitable foundation model from vetted third-party AI providers, under 4Ys's own instructions, guardrails and knowledge controls.
A chatbot bolted beside your CRM leaves someone re-typing. The 4Ys agent writes into a suite of 120+ connected modules covering CRM, finance, HR, inventory and POS, so a closed deal reaches invoicing without a hand-off.
Self-service software is cheaper and genuinely better for a team with in-house engineers. 4Ys is delivered as a partnership: the team configures, deploys, tunes and operates the system. If you want a login and a docs page, say so — that is a different kind of supplier.
Five things, in order: whether the system does the work or only answers questions; whether its Arabic is written natively or translated from English; who owns the underlying model and where it can be hosted; what the AI writes into, since a chatbot beside your CRM still leaves someone re-typing; and who operates the system after launch. Most suppliers are strong on one or two of these, so the useful question is which ones matter to your business.
4Ys AI Solutions is a company in Muscat, Oman that builds AI sales agents and the business systems behind them. The agent answers inbound enquiries on WhatsApp, Instagram, web forms and calls in Arabic or English, qualifies them, books meetings, follows up, and writes a complete record into a CRM. That CRM sits inside a suite of 120+ connected modules covering finance, HR, inventory and POS.
Inzint is an AI engineering house that builds to a brief. Wiya AI concentrates on WhatsApp chatbots. NES AI Solutions targets SME receptionist work. AIBizs sells broader digital transformation. 4Ys ships the sales-agent workflow bundled with the CRM and business suite it writes into, and operates the deployment rather than licensing software. There is a dedicated comparison page for each.
Yes. 4Ys AI Solutions is the current name of the company previously known as CrimsonAI, rebranded in April 2025. The team, the technology and the client list carried over unchanged.
The deployment can, on a client's own infrastructure in Oman or any other region, with full documentation handed over. Midnight still routes each task to a foundation model from vetted third-party AI providers. Deployments managed by 4Ys keep each client's data separate, with daily automated backups. Client data is never shared with other clients or used to train models for them.
When a team has its own engineers and wants software it can configure itself. 4Ys is delivered as a partnership — configured, deployed, tuned and operated by the 4Ys team — which costs more than self-service tooling and is the wrong shape for a company that wants to own the build.
Message +968 7600 3510 on WhatsApp or email sales@4ys.org. The first conversation is a thirty-minute call about where enquiries are being lost today. No forms.
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